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Fan Engagement Initiatives by Tennessee Titans Management

Fan Engagement Initiatives by Tennessee Titans Management explores how the team’s front office has crafted strategic programs to deepen connections with supporters—going beyond game days to build a loyal, inclusive community. For the Titans, fan engagement isn’t just about filling seats; it’s about creating meaningful experiences that make fans feel like part of the franchise, whether they’re attending a game at Nissan Stadium or following from across the country. These initiatives ran


Fan Engagement Initiatives by Tennessee Titans Management explores how the team’s front office has crafted strategic programs to deepen connections with supporters—going beyond game days to build a loyal, inclusive community. For the Titans, fan engagement isn’t just about filling seats; it’s about creating meaningful experiences that make fans feel like part of the franchise, whether they’re attending a game at Nissan Stadium or following from across the country. These initiatives range from in-stadium activations and community outreach to digital content and exclusive fan perks, all designed to reflect the team’s commitment to its Nashville roots and the broader Tennessee fanbase. Fan Engagement Initiatives by Tennessee Titans Management highlights how these efforts have not only boosted ticket sales and merchandise revenue but also strengthened the emotional bond between the team and its supporters.

Fan Engagement Initiatives by Tennessee Titans Management starts with in-stadium experiences tailored to enhance game-day joy for fans of all ages. The Titans’ management has revamped Nissan Stadium’s pre-game and halftime offerings, including “Titans Town”—a family-friendly zone outside the stadium featuring player autograph sessions, live music (celebrating Nashville’s country music culture), and interactive football drills for kids. Inside the stadium, they’ve added “Local Flavor” concession stands showcasing Tennessee-based food and drinks, like hot chicken sliders and local craft beer, to highlight regional pride. Another hit is the “Fan Honor Roll,” where season-ticket holders are recognized on the jumbotron for milestones (like birthdays or anniversaries) or community service. “We want every game day to feel like a celebration of Nashville and our fans,” said Titans Chief Operating Officer Burke Nihill. These changes have paid off: Nissan Stadium’s attendance has increased by 12% this season, with 92% of fans reporting higher satisfaction in post-game surveys. Fan Engagement Initiatives by Tennessee Titans Management recognizes these in-stadium tweaks as a key way to turn casual attendees into lifelong fans.

Fan Engagement Initiatives by Tennessee Titans Management

Fan Engagement Initiatives by Tennessee Titans Management emphasizes the team’s community-focused programs, which extend the Titans’ impact beyond the football field. The front office launched the “Titans Community Tour” this season, sending players, coaches, and team staff to small towns across Tennessee (like Knoxville, Memphis, and Chattanooga) for youth football clinics, school visits, and charity events. In Knoxville, for example, Derrick Henry hosted a free football camp for 500 kids, teaching fundamentals and emphasizing the importance of education. The Titans also partnered with local nonprofits to create the “Titans Tackle Hunger” program, where fans can donate non-perishable food items at games in exchange for a raffle ticket to win player-worn gear. This initiative has collected over 10,000 pounds of food for Tennessee food banks so far. “Football is a platform to give back,” said Titans President and CEO Amy Adams Strunk. “Our fans care deeply about their communities, and we want to stand with them.” These community efforts have resonated: a recent poll found that 78% of Tennessee residents view the Titans as a “positive force for good” in the state. Fan Engagement Initiatives by Tennessee Titans Management underscores how community outreach isn’t just philanthropy—it’s a way to connect with fans on shared values.

Fan Engagement Initiatives by Tennessee Titans Management underscores how the Tennessee Titans’ digital engagement strategy has expanded the team’s reach to fans who can’t attend games in person. The front office invested in revamping the team’s app and social media channels, launching exclusive content like “Behind the Huddle” (a weekly video series taking fans inside practice and team meetings) and “Titans Talk Live” (a live-streamed Q&A with players and coaches every Thursday). They also introduced a virtual reality (VR) experience on the app, letting fans “sit” in the team’s locker room or “join” a post-game press conference from home. For international fans, the Titans started broadcasting select games with Spanish commentary and launched a global fan club with exclusive newsletters and virtual watch parties. “Digital is where so many of our fans connect with us, so we’re making sure those experiences are just as engaging as being at the stadium,” Nihill said. The Tennessee Titans’ digital efforts have paid off: the team’s app downloads are up 35% this season, and social media engagement (likes, shares, comments) has increased by 50%. These tools have turned distant fans into active members of the Titans community, breaking down geographic barriers.

Fan Engagement Initiatives by Tennessee Titans Management highlights how the Tennessee Titans’ fan feedback programs ensure supporters have a voice in shaping the team’s initiatives. The front office created the “Titans Fan Advisory Board”—a group of 50 diverse fans (season-ticket holders, casual attendees, youth fans, and alumni) who meet quarterly to share opinions on everything from game-day amenities to ticket pricing. This board helped the Titans adjust their parking policies this season (adding more affordable pre-paid options) and expand the number of family restrooms at Nissan Stadium. The team also launched an anonymous “Fan Feedback Hotline” and online survey, where fans can submit ideas or concerns at any time. “We don’t just want to engage fans—we want to listen to them,” Strunk said. One fan’s suggestion led to the team adding a “Senior Section” at games, with discounted tickets and comfortable seating for older supporters. The Tennessee Titans’ focus on fan input has built trust: 85% of fans who participated in the feedback process said they feel “heard and valued” by the team. This two-way communication ensures the Titans’ engagement initiatives stay relevant to what fans actually want.

Fan Engagement Initiatives by Tennessee Titans Management concludes with how the Tennessee Titans’ long-term engagement vision is designed to build a multigenerational fanbase. The front office launched the “Titans Kids Club” this season, a free program for kids under 12 that includes a custom jersey, access to exclusive practice sessions, and a “Kids Takeover Day” where young fans can act as ball boys/girls or announce a play during a game. They also created the “Titans Alumni Network,” reconnecting former players with the team and fans through events like an annual alumni game and autograph signings. “We want fans to grow up with the Titans, then pass that love on to their kids,” Nihill said. These initiatives are already working: the Kids Club has 15,000 members, and alumni events have drawn record crowds. The Tennessee Titans’ management views fan engagement as an ongoing commitment, not a one-time effort—one that will keep the team rooted in its community and beloved by supporters for decades. Fan Engagement Initiatives by Tennessee Titans Management ends with a clear takeaway: in the NFL, teams don’t just have fans—they have communities. The Titans’ management has mastered that truth, crafting initiatives that turn supporters into partners in the team’s success.